Financial Hardship

What to do I do if I experience unforeseen Hardship

At Payright we are here to help. Please contact us via email or on 1300 338 496 to discuss your account.

If you are unable reasonably to keep up your payments or other obligations because of illness, injury, loss of employment, the end of a relationship, or other reasonable cause, you may be able to apply to Payright for a hardship variation.

To apply for a hardship variation, you need to:

  1. make an application in writing; and
  2. explain your reason(s) for the application; and
  3. request a postponement of the dates on which payments are due under the contract (specify the period for which you want this to apply); and
  4. give the application to PayRight.

Please do this as soon as possible to give us time to reasonably consider your request.